Case Studies
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Agentic AI System
Developed an autonomous agent network that allows analysts to query company data in plain language and receive contextualised answers in seconds. The system reduced reliance on manual reporting by making high quality insights instantly accessible to less technical teams.
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Finance Intelligence Data
Designed and implemented a large scale data orchestration and validation framework for a telecom data platform, ensuring reliable delivery of highquality datasets to analytics and downstream systems. This project replaced fragmented legacy processes with an automated solution, and enhanced trust in the data.
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TV Recommendation System
Designed and deployed a cloud based recommendation system for a telecom client, enabling personalised offers across TV, broadband, and mobile. Integrated multiple data sources into a unified model and applied machine learning to improve targeting, resulting in increased engagement and faster campaign turnaround.
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Call Centre Simulation
Simulated end-to-end call centre operations using discrete event modelling to optimise staffing, queue logic, and service levels. The model incorporated realistic arrival patterns and agent handling times to test performance under varying demand.
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